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Licences & Professional Memberships

Focal Point Home Loans holds a Finance Brokers Licence, and is a member of several professional and industry organisations that provide consumer protection and industry guidelines and standards.

Finance Brokers Licence
Finance Broker Licence Number 44469.
Focal Point Home Loans Pty Ltd holds a current Finance Brokers Licence (License Number 44469).

For a company to hold a Finance Brokers Licence the company must comply with a strict set of regulations designed to promote ethical business practices and consumer protection, including:

  • abiding by the Finance Brokers Code of Conduct,
  • abiding by the Finance Brokers Maximum Scale of Remuneration,
  • obeying advertising and disclosure requirements,
  • company officers having appropriate tertiary qualifications,
  • maintaining current Professional Indemnity Insurance, and,
  • meeting probity and credit-worthiness requirements.

The Finance Broker Licencing scheme is designed to ensure protection for consumers when dealing with finance brokers.

For more information please visit the finance brokers section of the DOCEP website.

Mortgage & Finance Association of Australia (MFAA) Full Member (add logo)

Focal Point Home Loans is a Full Member
 of the MFAA, and all of our property finance consultants are MFAA Accredited Mortgage Consultants

The MFAA is the peak industry body for mortgage and finance professionals in Australia, providing education, standards and guidelines to ensure the orderly and ethical operation of the mortgage and finance industry in Australia.
Members of the MFAA have strict requirements they must adhere to, including:

  • establishment of internal dispute resolution procedures
  • membership of an approved external disputes resolution service
  • ethical standards in marketing and advertising
  • standards to ensure disclosure of commissions and payments
  • holding of Professional Indemnity Insurance, and
  • probity and credit checks for accredited staff member

These requirements help to provide peace of mind and protect consumers.
For more information please visit the MFAA website at http://www.mfaa.com.au

Credit Ombudsman Service Limited (COSL) Member

Focal Point Home Loans is a member of the Credit Ombudsman Service.  
COSL operates the Credit Ombudsman Service (COS)an independent External Dispute Resolution scheme available to clients of COSL members.

The availability of an External Dispute Resolution scheme provides peace of mind for consumers, as it provides a free and simple method to resolve any dispute that arises with a COS member.
For more information please visit the COSL website at http://www.creditombudsman.com.au.


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